Yes, it’s normal to need help along the way. Many trainees feel whakamā (shy or embarrassed) when asking for help. But the truth is, everyone needs help at some point in their training, and no-one expects you to know everything.
To get help during your apprenticeship, you can talk to your employer or tutor. Your training advisor (from your ITO) is also there to support you. Your apprenticeship provider (such as an ITO) can help with everything from literacy and numeracy to brushing up on practical skills through off-job training. Remember, there’s heaps of support available to help you succeed, so don’t be afraid to ask for it.